Today in Taco Bell violence

Angered that his Taco Bell drive-thru order failed to include hot sauce, a Missouri man returned to the fast food restaurant and allegedly pulled a shotgun on an employee, who fled in fear from the takeout window.

The bizarre incident Saturday evening resulted in the arrest of Jeremy Combs, a 30-year-old convicted felon, on both state and federal charges. 

The Smoking Gun.

Yikes. Look: We all get upset when the Taco Bell employees forget to include the hot sauce or fail to provide the specific taco sauce we request. But since Combs has been arrested for 14 felony counts and thrice convicted, he might want to reserve the shotgun for… well, never.

Luckily, in my years of eating Taco Bell I’ve never been subjected to gun violence at any restaurant. The closest I can offer are a couple of minor skirmishes with drunken morons in parking lots and the following, which made for a popular post on my LiveJournal back in the day:

In February of 2004, I found myself in the frustrating position between paying for my Taco Bell at the first drive-thru window and receiving it at the second. Two cars in front of me, a black Jetta lingered at the pick-up window for what felt like an astonishingly long time — time of course being relative, with no minutes ever lasting longer then those spent anticipating burritos.

In front of me, a man in a green Explorer waited patiently until, for whatever reason, the man in the blue Mazda Tribute right behind me — who had passed the menu board but not yet paid — started honking.

Green Explorer-guy got out of his car, walked right past mine, and started slamming his hands on the windshield of the Tribute, yelling, “give some respect! give some respect!”

It was terrifying and baffling. Respect for whom? The overworked Taco Bell employees? Black Jetta? The sanctity of the drive-thru experience? He didn’t say. He just demanded respect. As you may know, Taco Bell offers MexiMelts, Mexican Pizzas and all manners of Gorditas and Chalupas, but respect is not on the menu. You can feed an orchestra for $50, but if you’re looking for the promise of respect you’re barking up the wrong menu speaker.

The situation was quickly diffused when the black Jetta pulled away and Green Explorer-guy rushed to pull his car up to the second window. Sometimes people just get a little crazy when they’re waiting for tacos.

Hat tip to all five people that alerted me to the shotgun story.

Florida man arrested for wanting tacos

Terry Kimball was drunk Tuesday night and wanted Taco Bell. Understanding the dangers of driving while intoxicated, he set out on foot for the 137th Street location in Largo, Fla., a quarter mile from his home.

When he got there he found the dining room closed, so he walked up to the drive-thru window only to find the restaurant unwilling to serve pedestrians. Hungry and frustrated, he responded in the only sensible way: By calling 911.

“It’s not an emergency,” he said. “However, can you — can you put me through to dispatch? I’m at the Taco Bell, and I walked in, and I left my car on purpose, so I wouldn’t drink and drive. I walked up, they wouldn’t serve me. So, I’m at the Taco Bell at 137th and Walsingham and I just want some tacos. That’s it.”

Kimball spent the next 11 minutes pleading his case before police arrived on the scene to arrest him for misuse of the 911 system.

“Certainly calling 911 because you didn’t get your tacos is not something that would constitute an emergency,” said Largo police Lt. Mike Loux.

But it’s all relative, no?

People lucky enough to live within walking distance of Taco Bells should not be punished for attempting to act as responsible citizens. If I were named CMO of Taco Bell, I would work to rectify this injustice. Terry Kimball’s suffering will not be in vain.

Hat tip to Catsmeat.

Mets as Taco Bell menu items

For yesterday’s Baseball Show, Randy from The Apple asked me which Taco Bell menu item Jose Reyes would be if Jose Reyes were a Taco Bell menu item. This inspired Twitter discussion about which Mets best correlate with which products, and, ultimately, this post.

Jose Reyes: Volcano Taco. The Volcano Taco is fiery and awesome, one of the very best options on the Taco Bell menu. But like all hard tacos, its value is hampered by its brittleness.

David Wright: Crunchwrap Supreme. We got so excited when the Crunchwrap Supreme first joined and dominated the menu that it might now be the victim of its own hype. Nonetheless, the Crunchwrap Supreme is excellent. It can boast all the ingredients that make Taco Bell great, there’s just nothing about it that stands out as obviously spectacular.

Daniel Murphy: Cheesy Gordita Crunch. Sometimes the Cheesy Gordita Crunch is on the menu and sometimes it’s not. Sometimes it seems soft, sometimes strong. Some people seem to overrate it, some underrate it. But it’s always pretty good, and due to its unique construction it’s pretty versatile.

Mike Pelfrey: Nachos BellGrande. Nachos BellGrande can be pretty frustrating. Sometimes you’ll get a bite that’s got the perfect distribution of toppings and be all, “holy crap, these nachos are amazing, they’re everything everyone told me they’d be and more.” But then other times you’ll wind up with a chip with nothing on it, and be like, “These nachos are mentally weak.” Too much of the Nachos BellGrande can be difficult to stomach. They require some patience, and they’re always much better at home than on the road.

Daniel Ray Herrera: Cinnamon Twists. Cinnamon Twists are unlike anything else on the Taco Bell menu. They’re small, but they’re a pretty good value. They can serve a useful but very specialized role when you need something sweet to counter all the salty stuff you’ve had. But you’re never going to want them as a full meal.

Nick Evans: Doritos Loco Taco. I’ll turn this one over to Twitterer @TeamHate: We’re not sure if it exists, but we’re all willing to give it a try.

Dillon Gee: Chicken Flatbread Sandwich. The Chicken Flatbread Sandwich is pretty new to the menu and some people probably went a little too crazy about it when it first showed up. But it’s OK. It’s inexpensive and a good, efficient way to fill out your order. Five Chicken Flatbread Sandwiches would make for a pretty boring and underwhelming meal, though.

Ryota Igarashi: Strawberry Fruitista Freeze. If Taco Bell decided to take the Strawberry Fruitista Freeze off the menu tomorrow, I’d be fine with that. And then years later I’d think back and chuckle, “Man, remember what a bad idea that turned out to be?”

Lucas Duda: XXL Grilled Stuft Burrito. The XXL Grilled Stuft Burrito is massive and pretty good.

Jason Isringhausen: MexiMelt. People sometimes snicker about the MexiMelt because it’s got a silly name and it’s been around forever. But truth is, the MexiMelt can still get the job done in a limited role.

Johan Santana: Bacon Cheeseburger Burrito. The Bacon Cheeseburger Burrito has been gone so long that it has receded in our minds, a hazy memory of something superbly awesome. But Taco Bell enthusiasts everywhere pine for its return.

Jason Bay: Taco Bell screwed up my order. Look: No one goes to Taco Bell expecting five-star haute cuisine. But you at least expect they’ll give you what you ask for with reasonable efficiency and at a fair price. Then every once in a while everything goes wrong, and you wind up paying too much and getting way less than you expected.

Who else?

Dear Taco Bell

Taco Bell chief marketing officer David Ovens has resigned from the company. Mr. Ovens, who has been with Yum since 2007, reportedly resigned for personal reasons and is returning to Australia with his family. Mr. Creed is expected to oversee the company’s marketing function until a replacement for is found.

Maureen Morrison, Advertising Age.

Dear Taco Bell,

Perhaps you know me. I write a sports and sandwich blog of minor repute and I am your biggest fan.

I chose my current place of residence in part because of its proximity to a Taco Bell location. I went to Taco Bell on my wedding day, in between the ceremony and reception. I own an autographed copy of Glen Bell’s authorized biography, Taco Titan. I co-founded the Taco Bell Wiki.

I enjoy my current job very much; I cover the baseball team I grew up loving and I have the freedom to write about pretty much anything I want. But I’m willing to give all that up to be Taco Bell’s new Chief Marketing Officer, assuming the position comes with a hefty salary and a boatload of free tacos. A company car would be nice too, but we’ll settle that when we get to the negotiating phase.

And though I lack any sort of marketing experience, I trust you’ll follow the sage advice of my predecessor and Think Outside the BunTM on this one. What exactly does a Chief Marketing Officer do? I have no idea. But I bet it involves telling people about how great Taco Bell is, and so I bet I’d be pretty damn good at it. I believe in your product, Taco Bell.

If I were to be hired as your Chief Marketing Officer, I would implement my Triple-Decker Taco agenda, the following three-tiered plan to further strengthen the Taco Bell brand. The three tiers are: Interactivity, Accountability, and Crunchy Red Strips.

Interactivity: Let’s face it, Taco Bell: They’re onto you. Every savvy taco eater realizes that almost all new Taco Bell menu items come from creating new combinations of ingredients already present on the Taco Bell menu. Let’s put pretense out to pasture and turn taco innovation over to the community.

I’ve presented this idea before but I fear it fell on deaf ears: The Taco Bell website should feature an interface wherein Taco Bell fans can create new menu items out of existing Taco Bell ingredients. Think of it like a paper doll, except instead of putting clothes on a doll we’re putting Lava Sauce on a theoretical Gordita. Then someone with access to a Taco Bell kitchen — specifically me — can test out the most promising suggested Taco Bell creations and select a few to feature in an online poll. Users vote on the best-looking new product, and we serve it for a limited time at participating locations.

That’s Taco Bell 2.0, brother.

We could also poll users on which classic limited-run menu item to bring back. Except we’d have to rig the poll, because I’d really like to try a Bacon Cheeseburger Burrito.

Accountability: Have you ever been to the Taco Bell restaurant in Elmsford, N.Y.? It’s the Worst Taco Bell in the World. Sometimes you have to wait like 20 minutes in the drive-thru line. You could make your own tacos in that much time. Plus, they almost never have the red shells for Volcano Tacos. And heaven forbid you want no tomatoes on your Baja Beef Gordita, it’s practically even money they’ll serve it to you with tomatoes and without Baja Beef.

We can’t have this happen, Taco Bell. Someone needs to hold local franchisees accountable for their restaurants so that every Taco Bell store can operate as efficiently as the ones in Hempstead and Oceanside, N.Y. — fine Taco Bells both. The only way I can think of to ensure quality-of-service across all locations is to have one guy travel the country ordering and eating Taco Bell.

I can be that guy, Taco Bell.

That bell on your logo should mean something. I know it means something to me. We need to make sure it resonates with the melodious ring of cheese-drenched awesomeness, not the discordant clang of a disappointing dining experience.

Crunchy Red Strips: Seriously, Taco Bell, do you have any idea how good the Crunchy Red Strips are? Why are they not in more stuff? They’re the perfect way to add crunchiness to portable menu items, and yet they’re only included in like four things.

Let’s change that. As Chief Marketing Officer, I would see to it that we create more driver-friendly menu items featuring and/or focused around the Crunchy Red Strips. And I’d make sure all Taco Bell employees are trained to add Crunchy Red Strips to any existing menu item (for a small additional charge, of course) in an even and appropriate manner.

Clearly, increased interactivity, accountability and Crunchy Red Strips will help power Taco Bell — all Taco Bells — to the forefront of fast-food dining experiences. This is how we win the franchise wars. I am your destiny, Taco Bell.

I eagerly await your response, Taco Bell. My resume is available upon request.

Love,
Ted

 

Guy who knows Catsmeat eats Doritos Loco Taco

You know Catsmeat from the comments section here. This guy knows him from real life, apparently. I am insanely jealous of this guy, not because he real-life knows Catsmeat — though I’m sure that’s plenty cool — but because he stopped in Toledo for a Doritos Loco Taco. Look at how happy he is:

I think he’s got it wrong about the taco wrapper thing, though. He suggests the taco wrapper is to maintain the structural integrity of the taco. If that were the case, they’d have to provide it with every taco, right? I bet the wrapper is so you (and the Taco Bell employee) don’t get Dorito powder on your fingers. Very courteous, Taco Bell.

Whoa, hold on

IndoorDIRECT Inc., which owns The Restaurant Entertainment Network, has struck a deal with Taco Bell to be the first to install an in-store television network and free Wi-Fi for customers.

DailyTech.com.

Look: It’s plenty cool that Taco Bell’s going to have free Wi-Fi in all of its stores by 2015, but back up a sec:

Did you say “in-store television network”?

Very interesting. How does one go about getting himself a show on Taco Bell TV?

I need to think on this. I don’t want to rush out a pitch and blow the opportunity of a lifetime.

Putting an APB out for this shirt

My friend Bill works in Laredo, Texas, right near the Mexican border. He reports that there’s actually no Taco Bell on it, and you have to go about a mile before you find one. But he did pass along this outstanding link of Taco Bell photos from the 80s. Here’s the thing, though: I’m going to need this shirt, and I can’t find one on eBay. Men’s large. Any ideas?

The one on the right: